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Premier Image Services Ltd Terms & Conditions


Terms and Conditions

This website is operated by Premier Image Services Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Premier Image Service Ltd. When we refer to “you” we mean the user and/or browser of our website. Premier Image Service Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.



Linking By Hypertext to This Website

Before providing a link to this website or any of the Site Information (as defined below), you must seek our permission. To do this, please email: customerservice@premierimage.co.uk with details of the URL which you wish to link to and the URL of the page on which you will be displaying the link. We do not permit the display of any web pages which form part of this website or any of the Site Information in any html frame unless we have expressly authorised such display in writing.



Image Quality

The Quality of any prints that we produce is completely dependent upon the quality of the original image file provided. Please follow our guidelines relating to our preferred format.

Please ensure that you are 100% satisfied with the image/s you provide us and check all aspects thoroughly before submitting, as returns will only be accepted for a manufacturing error or for a faulty product. We will produce the image/s provided without alteration. Premier Image are not liable for reproducing the image for further digital editing or changes to the image.




All orders will be despatched by a suitable carrier or delivery system at the discretion of the Company. Premier Image shall not be liable for any damage to, discrepancies in or shortages/delay of delivered material unless notified by the customer within 24 hours of delivery.




All reasonable care is taken with customer material sent to Premier Image for processing or printing. Premier Images liability for service failure loss of, or damage to photographic processing or printing shall be limited to a refund of Premier's charges for processing or printing and their replacement with unused material.




Where the value of an order/service or material sent for processing is valued at more than the Company liability, it is advised that the customer affects their own insurance. The information on this website is thoroughly checked and regularly updated. However, there is no guarantee that it is complete, accurate and up-to-date. All information may be removed or changed at anytime without prior notification. Despite meticulous control of the content of our website we do not assume liability for the content of external links. Premier Images is not responsible for the content of external websites which this website is linked to.



Service Times

Premier Image Services Ltd aim to produce your orders as quickly as possible. Each product range has a suggested turnaround time of 10 days; however, bespoke orders may take longer to produce. This is an indication only and not a guarantee of how long an order may be in lab. Where delay is caused by a factor beyond our reasonable control, we will not be responsible for any loss suffered by you because of the delay. We will always strive to dispatch your orders quicker than the allotted production time.



Payment & Prices

The price payable by the customer will be in accordance with the Company price ruling at the time of acceptance of the order. The company reserves the right to alter the prices without notice. All accounts shall be settled in full by the Customer at the time of order collection or before delivery to the customer.



Data Protection

Personal data provided to us through this website will only be used in accordance with our privacy policy. By providing your personal data to us you are consenting to its use in accordance with our privacy policy.

Premier Image Services Ltd complies with the principles of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. The eight principles relating to the processing of personal information are:

  • Fairly and lawfully processed.
  • Processed for a limited time.
  • Adequate, relevant and not excessive.
  • Accurate.
  • Not kept longer than necessary.
  • Processed in accordance with your rights.
  • Secure.
  • Not transferred to countries without adequate protection.

The Information Commissioner regulates compliance with the Data Protection Act.



Image Copyright

It is a criminal offence under the Copyright Designs and Patents Act 1988 to knowingly infringe copyright. It is the customer’s responsibility to ensure that all material supplied to the Company for processing, copying or reproduction is free from any third party claim of infringement.


Orders are only accepted on the clear understanding that:

  • The customer owns the copyright or that the work is out of copyright.
  • The customer has the copyright owner’s written consent. In this case the written consent must accompany the order and work supplied.
  • The customer indemnifies the Company against all costs, claims, damages and losses of whatsoever nature arising from any action or claim brought by a third party in respect of alleged infringement of copyright.



Modifications to the Service and Prices

  • Prices for our products are subject to change without notice.
  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
  • We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.



Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom.



Premier Image Services LTD, Registered Business Address: Unit 3, Premier Park, Road One, Winsford Industrial Estate, Winsford, Cheshire, CW7 3PH.